Shipping & Returns
Any questions about your order? We've got you covered.
Frequently Asked Questions
How will my order be shipped?
All orders are shipped via BobGo, our trusted courier partner. Once your order has been processed and collected by the courier, delivery typically takes 3–5 business days.
Can I return my order?
Yes. Products may be returned within 7 business days of receiving your order, provided they remain sealed, unopened, and in their original condition.
Can I change or cancel my order?
Yes, but you must contact us as soon as possible after placing your order. We will do our best to assist you before your order has been processed or dispatched.
What happens if my order has already been processed or shipped?
Once an order has been processed or dispatched, it can no longer be changed or cancelled. If you no longer wish to keep the product, our Returns Policy will apply, provided the product meets the return requirements.